Research has shown that a calculated loss of temper can be
useful at times as it shakes people out of complacency and provides an
adrenaline rush. Two other skills are closely related to hard power—organizational capacity and political skill.
- Organizational capacity refers to the ability to manage the
structures and reward systems of the organization to shape and to
implement a strategy. For example, aligning hiring, firing, and
compensation with the organizational strategy is critical to achieving
the strategy. Especially important is effectively managing the flow of
information relating to both the inputs and outputs of decisions taken
to achieve the strategy
- Political skill is crucial and complex. Politics can take a variety
of forms. Intimidation, manipulation, and negotiation are related to
hard power, but politics also includes inspiration, brokerage of new
beneficial arrangements, and developing networks of trust typical of
soft power. Politics can involve success in achieving goals not just for
oneself and a narrow group of followers, but also building political
capital for bargaining with wider circles of followers.
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